Restaurant Task List Support

Support

Restaurant Task List
iOS checklist app for restaurant teams
Last updated: June 1, 2026

Restaurant Task List helps you manage cleaning, weekly, monthly, and yearly checklists, product prep lists, printouts, SMS sharing, and Excel backups — all stored on your device.

Contact us
Email: support@piecodirect.com
We typically respond within 2 business days.

Getting started

  1. Open the Task Lists tab to browse lists by category.
  2. Tap a circle to select lists for Print or SMS; tap the list name to open tasks.
  3. Inside a list, tap task circles to select individual tasks, or tap a task name to edit it.
  4. Use Save in the toolbar to store changes on your device.
  5. Open Product Prep to select products and quantities for prep lists.
  6. See the in-app Help tab for step-by-step guides.

Frequently asked questions

Where is my data stored?

Your lists, tasks, and prep selections are saved locally on your iPhone or iPad. We do not sync your checklist content to our servers. Back up your device regularly, and use Import / Export to save an Excel (.xlsx) copy.

How do I back up or restore my lists?

On the Task Lists tab, open Import / Export in the toolbar → Export All Lists to create an Excel file. To restore, use Import Lists. Import replaces all lists and products on the device, so export first.

How do weekly, monthly, and yearly lists work?

  • Weekly — tasks grouped by day of week (Monday–Sunday).
  • Monthly — tasks grouped by day of the month (1–31).
  • Yearly — tasks grouped by month, then day of month.

Pick the schedule when adding or editing a task. You can enable Reminders for scheduled tasks.

How do Print and SMS work?

Select one or more lists (or individual tasks inside a list), then tap Print for a PDF checklist or SMS to open Messages with the checklist as text. SMS requires an iPhone that can send text messages. Print uses AirPrint or Save to Files from the system print sheet.

Reminders are not appearing

  • Enable notifications for Restaurant Task List in Settings → Notifications.
  • Turn on Reminder when editing a weekly, monthly, or yearly task.
  • Check Do Not Disturb and Focus modes on your device.

I deleted a built-in list or task by mistake

Built-in lists cannot be deleted, but tasks can be removed. If you imported a file or need to reset, use Import / Export with a previous export, or reinstall the app (subscription can be restored — see below).

Subscription help

Restaurant Task List requires an active yearly subscription after a free trial (approximately 30 days).

Start or restore your subscription

  • On the subscribe screen, tap Start 30-day free trial to begin.
  • Tap Restore Purchases if you reinstall the app or use a new device with the same Apple ID.

Cancel or change your plan

Subscriptions are managed by Apple:

  1. Open iOS Settings.
  2. Tap your Apple ID  Subscriptions.
  3. Select Restaurant Task List and choose cancel or change options.

You can also manage subscriptions at apps.apple.com/account/subscriptions.

Request a refund

Refunds are handled by Apple, not Pieco Direct. Visit reportaproblem.apple.com or contact Apple Support.

System requirements

  • iPhone or iPad running iOS 17 or later
  • Internet connection required for subscription purchase and restore
  • AirPrint-compatible printer (optional) for printing
  • Cellular or Messages-capable device (optional) for SMS

Report a problem

When contacting support, please include:

  • Device model and iOS version (Settings → General → About)
  • App version (shown in App Store or Xcode build)
  • A short description of what you expected vs. what happened
  • Screenshots if helpful

Email: support@piecodirect.com

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